1. Introduction
This Privacy Policy explains how ADR INTERIOR RENOVATION LLC (referred to as ADR Refine, we, us, or our) collects, uses, stores, and protects your personal information when you use our website at adrefine.hair and related subdomains. ADR Refine is an interior renovation company based in Akron, Ohio. We are committed to protecting the privacy of our customers, property owners, and website visitors.
This policy applies to information we collect through our website, phone calls, email, on-site consultations, and service engagement. By using our website or requesting our services, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information you provide when you request a quote, schedule a consultation, or engage our renovation services. This includes your name, property address, email address, phone number, project descriptions, and property access instructions.
Technical information automatically collected includes your IP address, browser type, and website usage patterns. We use cookies as described in Section 5.
3. How We Use Your Information
We use the information we collect to provide renovation quotes and estimates; to schedule and perform renovation services; to communicate project timelines and updates; to send invoices and process payments; to respond to inquiries and customer service requests; to document before and after project conditions; to comply with legal obligations and insurance requirements; to improve our service quality based on feedback; to send occasional maintenance reminders for completed work; and for any other purpose disclosed at collection.
4. Data Sharing and Disclosure
We may share information with subcontractors as needed for your project, material suppliers, insurance providers, regulatory authorities as required, and professional advisors including legal counsel. We do not sell personal information to third parties.
5. Cookies and Tracking Technologies
Our website uses essential cookies for functionality, analytics cookies to understand usage, and functional cookies to remember preferences. Manage cookies through browser settings.
6. Data Security
We implement secure storage of client files and contracts, access controls for project data, encryption for digital communications, secure document disposal, and employee privacy training.
7. Data Retention
We retain personal information as long as necessary to fulfill purposes, comply with legal obligations including warranty obligations, and resolve disputes. Project records retained for five years after completion.
8. Your Rights and Choices
You may have rights to access, correct, delete, restrict, or port your personal information. Contact us using Section 13.
9. Childrens Privacy
Our services are not directed to individuals under 18.
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy. Changes posted with revised effective date.
12. Governing Law
Governed by Ohio law. Disputes in Summit County, Ohio.
13. Contact Us
ADR INTERIOR RENOVATION LLC
2850 Roanoke Ave
Akron, OH 44312
Phone: +1 (539) 321-5464
Email: chao@adrefine.hair
This website is operated by ADR INTERIOR RENOVATION LLC. ADR Refine is a trade name of ADR INTERIOR RENOVATION LLC, an Ohio limited liability company.